Data collectors must have at least one handset assigned to them to be able to capture data using the Mobenzi mobile app. This handset needs to be linked to your Mobenzi console by using the workspace's unique code.

If your data collectors have used the workspace code to link their handsets to the Mobenzi console, their handsets will automatically be assigned to them. Handsets can be re-assigned to different data collectors at any time.

Assign or re-assign a handset:

1. From the Handsets tab, search for the handset that you would like to assign by using the handset filters

2. When you have found the handset, click on its identifier to access the drop-down menu.

3. In the drop-down, select 'Update assignment'.

4. In the pop-up that appears, click on the drop-down menu next to 'Assign To'. Team members in the workspace will be listed in the drop-down. The number next to the data collector's name indicates the number of handsets currently assigned to that data collector. Select the data collector that you would like to assign the handset to.

5. Click 'Assign handset'.

Note: If you have not added the data collector to your workspace yet, their name will not appear on this drop-down list. When you assign a handset to a data collector, the data collector must already have been added to your workspace.

Follow the same steps if you wish to reassign a handset to a different data collector at any time. You will also be able to access handset assignments by going to the individual data collector's profile on the console.