Help Center

Product Changes 13

• June 2021 - workspaces, roles, tags, sensitive fields, increased storage & more
• April 2021 - improvements to form designer, team communication & API
• January 2021 - form design & data cleaning features; import XLSForms
• Phasing out our "legacy" tools
• October 2020 - Bulk media export; in-app notifications; embedding forms; custom widgets

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FAQ 12

• I forgot my password. How do I reset it?
• Where can I find my access code to open a web form?
• How do I upgrade to the latest version of the mobile app?
• Which web browsers are supported?
• What is a "handset identifier"?

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Designing forms 46

• Creating a form
• The basics of designing a form
• Form structure (Pages, Groups and Fields)
• Adding and editing fields
• Using the different field types

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Managing your workspace 4

• Manage Workspace - Overview
• Adding, renaming and deleting workspaces
• Workspace Resource Library
• Form tags

Using the mobile app 7

• Overview of the Mobenzi mobile app
• Download and install the Mobenzi mobile app
• Completing a form using the Mobenzi mobile app
• "My Activity" module
• "Notifications" module

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Collecting data using web forms 4

• Web collection
• Web collection settings
• Pin a web form to your handset's home screen
• Pre-fill a web form from saved responses

Managing your handsets 9

• Adding a new handset
• Filtering and editing handsets
• Enabling/disabling handsets
• Bulk handset actions
• Mobenzi Lockdown overview

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Managing your team 7

• Setting up your team
• User types, workspace roles and permissions
• Assigning a form to a data collector
• Assigning a handset to a data collector
• Managing data collector activities

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Managing form submissions 2

• View and edit submissions
• Deleting submissions

Analyse and report 14

• Viewing your data
• The Analytics grid
• Charts
• Maps
• Key indicators

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Using the API 11

• API overview
• Retrieving captured data via the API
• Modifying and deleting captured data via the API
• Submission event hooks
• Managing devices, fieldworkers and form assignments via the API

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Managing your account 10

• Account Overview
• Change / cancel plan
• Billing information
• Edit Profile
• Changing your console password

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Useful examples (form design) 6

• Calculating age using date of birth
• Calculating Body Mass Index (BMI)
• Gestation calculation
• Modify display text based on a previous answer
• Calculating a score based on previous responses

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COVID-19 toolkits 3

• Activating the COVID-19 Response Toolkit
• COVID-19 Response Toolkit for workplaces
• COVID-19 Response Toolkit for schools

Analyse and report [Legacy] 15

• Viewing and editing submissions-legacy
• How to view your data-legacy
• Disable response editing-legacy
• The Analytics grid-legacy
• Key indicators-legacy

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