Managing your account

Account Overview
Once you are logged into the Mobenzi web console, you can manage your account settings using the drop-down in the top right corner (1) and navigating to My ...
Wed, 30 Jun, 2021 at 4:37 PM
Change / cancel plan
As Account Owner, you can upgrade to a higher plan, add/remove additional features to your plan, downgrade to a lower plan, or cancel your account from the ...
Thu, 1 Jul, 2021 at 2:35 PM
Billing information
Note: Editing billing information and viewing invoices can only be accessed by the Account Owner. Once you are logged into the Console, you can ed...
Wed, 26 Jun, 2019 at 11:11 AM
Edit Profile
Once you are logged into the Console, you can edit your user profile by using the drop-down in the top right corner (1), and navigating to Edit Profile (2)....
Wed, 26 Jun, 2019 at 10:55 AM
Changing your console password
To change your password, go to your profile drop-down in the top right of your screen (1) and select 'Change password' (2). In the pop...
Wed, 26 Jun, 2019 at 10:36 AM
Account Invoice (Billing) History
Once you are logged into the Web Console, you can access your account's invoice history by using the drop-down in the top right corner (1), and navigat...
Fri, 17 Sep, 2021 at 12:01 PM
Transfer ownership of account
As an account owner, you can transfer ownership of the account to another user.  Notes on transferring ownership of an account: Once ownership has bee...
Thu, 26 Aug, 2021 at 4:25 PM
Parking your account
During periods of non-activity, you may want to consider Parking the account. This would allow you to keep all your data/forms/handsets etc. at a fraction o...
Thu, 26 Aug, 2021 at 4:32 PM
Cancelling your account
Cancelling your account will disable all functionality and permanently delete your data: Access to the web console and all associated functionality wil...
Tue, 31 Aug, 2021 at 5:07 PM
Export your account data
As an Account Owner, you are able to export all data associated with your organisation's account. You can access this feature by opening your account m...
Tue, 16 Nov, 2021 at 10:50 PM