Help Center

Once you are logged into the Mobenzi web console, you can manage your account settings using the drop-down in the top right corner (1) and navigating to My ...

As Account Owner, you can upgrade to a higher plan, add/remove additional features to your plan, downgrade to a lower plan, or cancel your account from the ...

Note: Editing billing information and viewing invoices can only be accessed by the Account Owner. Once you are logged into the Console, you can ed...

Once you are logged into the Console, you can edit your user profile by using the drop-down in the top right corner (1), and navigating to Edit Profile (2)....

To change your password, go to your profile drop-down in the top right of your screen (1) and select 'Change password' (2). In the pop...

Once you are logged into the Web Console, you can access your account's invoice history by using the drop-down in the top right corner (1), and navigat...

As an account owner, you can transfer ownership of the account to another user.  Notes on transferring ownership of an account: Once ownership has bee...

During periods of non-activity, you may want to consider Parking the account. This would allow you to keep all your data/forms/handsets etc. at a fraction o...

Cancelling your account will disable all functionality and permanently delete your data: Access to the web console and all associated functionality wil...

As an Account Owner, you are able to export all data associated with your organisation's account. You can access this feature by opening your account m...