Managing your account
Once you are logged into the Mobenzi web console, you can manage your account settings using the drop-down in the top right corner (1) and navigating to My ...
Wed, 30 Jun, 2021 at 4:37 PM
As Account Owner, you can upgrade to a higher plan, add/remove additional features to your plan, downgrade to a lower plan, or cancel your account from the ...
Thu, 1 Jul, 2021 at 2:35 PM
Note: Editing billing information and viewing invoices can only be accessed by the Account Owner. Once you are logged into the Console, you can ed...
Wed, 26 Jun, 2019 at 11:11 AM
Once you are logged into the Console, you can edit your user profile by using the drop-down in the top right corner (1), and navigating to Edit Profile (2)....
Wed, 26 Jun, 2019 at 10:55 AM
To change your password, go to your profile drop-down in the top right of your screen (1) and select 'Change password' (2). In the pop...
Wed, 26 Jun, 2019 at 10:36 AM
Once you are logged into the Web Console, you can access your account's invoice history by using the drop-down in the top right corner (1), and navigat...
Fri, 17 Sep, 2021 at 12:01 PM
As an account owner, you can transfer ownership of the account to another user. Notes on transferring ownership of an account: Once ownership has bee...
Thu, 26 Aug, 2021 at 4:25 PM
During periods of non-activity, you may want to consider Parking the account. This would allow you to keep all your data/forms/handsets etc. at a fraction o...
Thu, 26 Aug, 2021 at 4:32 PM
Cancelling your account will disable all functionality and permanently delete your data: Access to the web console and all associated functionality wil...
Tue, 31 Aug, 2021 at 5:07 PM
As an Account Owner, you are able to export all data associated with your organisation's account. You can access this feature by opening your account m...
Tue, 16 Nov, 2021 at 10:50 PM