FAQ

What is the quick-switch menu?
Depending on the plan you are on and the permissions you have, the quick-switch menu allows you to: Switch between projects within your account. Switch b...
Mon, 13 May, 2019 at 2:34 PM
What is a "handset identifier"?
When manually adding a handset to your account, you'll need to provide the handset's identifier - this is either the handset's IMEI (if it ha...
Mon, 13 May, 2019 at 2:34 PM
What does 'Server error: Invalid Token' mean and how do I fix it?
This error occurs when the Mobenzi mobile app is deleted (uninstalled) from a handset and then re-installed. For security reasons, a token is automatically ...
Thu, 2 May, 2019 at 12:09 PM
How do I reset my password?
Resetting your password can be done quite simply by following these three steps: Resetting your password Open the Mobenzi log in page by entering...
Tue, 16 Apr, 2019 at 9:26 AM