The "Help" module provides resources to assist with resolving common technical issues and contains information required by the Mobenzi support team to assist you should you run into any problems.


From the home screen, simply tap on the Help icon to access information such as

  • 'Recent app changesfor information and a brief description of any recent changes to the the mobile app.
  • 'Checking airtime balance' tips and information.
  • 'My handset info' for information about your handset including the IMEI and Gateway version.
  • 'Project Resources' for information about resources that have been downloaded.  


Note: The 'Diagnostics'  and 'Support' menus are only to be used when the Support team instructs you to do so.